Troubleshooting

Crystal Reports

Could not open the field definition file.

Problem: The report does not open and I receive this error message. "CRAXDRT Error Occurred on Server. -2147189176 : Logon failed. Details: Could not open the field definition file ‘\\Xm-rouge\ CAMSEnterprise\reports\rptRegSchedule.ttx’."

Possible Solution: Sometimes Crystal defaults back to where the report originated. Open the specific report, which is located in CAMS Enterprise directory in the Reports folder, with Crystal Reports and choose database >Verify Database. When it requests locations for the TTX files navigate back to the Reports folder under the CAMS Enterprise root directory and search for the TTX file with the same name. This remaps the TTX files to your server.

When you modify a Unit4 Education Solutions, Inc report, you must point all the related TTX files to the same TTX files on your server. By default all TTX files are pointed to servers at Unit4 Education Solutions, Inc and are not used at runtime. But, when you modify the reports, Crystal Reports requires all the TTX files be listed correctly.

Verify Database

Open the specific report, which is located in your CAMS Enterprise directory in the Reports directory, with Crystal Reports and choose Database >Verify Database. When it requests locations for the TTX files, navigate to the Reports folder under your CAMS Enterprise root directory and search for the TTX file with the same name. This remaps the TTX files to your server.

An example of a remap can be:

‘C:\CAMSEnterprise\reports\rptRegSchedule.ttx’ if it was done on the server. Or, ‘\\Your_Server_Name\CAMSEnterprise\reports\rptRegSchedule.ttx’ if it was done remotely.

More than one TTX file can be associated with a report and you must remap each one. When you run the Verify Database option it will display each TTX file individually for you to remap. When all TTX files have been remapped, the Save button on the toolbar becomes active and allows you to save the report.

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