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Troubleshooting
Email
Email is not being sent from CAMS Enterprise.
Problem: Email is not being
sent from CAMS Enterprise.
Possible Solution: CAMS
Enterprise uses CDONTS to send email from the SMTP server. Using
CDONTS with the Option Pack SMTP service, or IIS 5.0 the following
minimum NTFS permissions are required:
- The IUSR account must have Add rights to the Mailroot\Pickup
folder.
- If you are running CDONTS out of process, the IWAM
account must have Add rights to the Mailroot\Pickup folder.
- The System account must have Full Control rights to
the entire Mailroot folder structure.
- The default location for the Mailroot folder is ..\Inetpub\Mailroot.
Using CDONTS with Exchange Server, the following minimum NTFS permissions
are required:
- The IUSR account must have Add rights to the Exchsrvr\Imcdata\Pickup
folder.
- If you are running CDONTS out of process, the IWAM
account must have Add rights to the Exchsrvr\Imcdata\Pickup folder.
- The Exchange Server service account must have Full
Control rights to the entire Exchsrvr\Imcdata folder structure.
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