User Menu Missing Items
Problem: I’ve given my user access to an item but it still does not show up in their menu.
Possible Solution: You need to ensure that the access level hierarchy is correct. For example, let’s look at Admissions and see that it is Read Only but the user has Read/Write Access to Change Student. The setting for Students is also Read Only. So this means that Change Student has a higher level of access than the section level. To correct this Admissions needs to be Read/Write and Students needs to be Read/Write. Remember, there cannot be any higher access than what is set at the top level for the section. Additionally, you can run a delete SQL script to delete everything from the CAMSUserMenuCache SQL table, which will then rebuild every user’s access the next time they log in.