Student pictures display a red X
Problem: Loaded student picture without a problem but picture will not display when selecting the student.
Possible Solution: If the file size is over 200KB it will not display. If the file size is under 200KB then verify the following path in the Global.asa file located in the CAMS Enterprise directory. This needs to be a physical file path and can be represented by a UNC (Uniform Naming Convention) or a physical drive letter path.
Examples:
UNC:
\\<Server Name>\<Share Name>\<Folder>\
Physical:
<drive letter>:\<folder>\<folder>\
Both the UNC and Physical locations are absolute paths to the student picture folder located on the CAMS Enterprise IIS server.
Setting NTFS Permissions on the student picture folder.
The picture folder is defined in the StuPicturePath field located in the CAMS_Administration >CAMSLicenses SQL table.
Default Folders for Student Pictures
College Database (..\<CAMS Enterprise Folder>\stuPics\
Training Database (..\<CAMS Enterprise Folder>\pics\
Using Web Services:
The identity of the application pool used to run the Services virtual directory on the CAMS IIS server (typically Network Service).
This user must have read/list/execute NTFS rights to the folders containing student pictures. If an UNC path is used instead of a physical path, then this user will also need the appropriate read rights on the share.
Non Web Services:
The identity of the CAMS COM+ package user. This user is most likely has the proper rights to the student picture folders (used to upload and read the student pictures in CAMS). Generally this user is the <local machine>\IWAM_<Machine Name> user under Windows 2003 Server. Might also be Network Service under Windows Server 2008. This user needs Read/List rights on the folder, and the share if a UNC path is used.
If the portals are installed on a different IIS server from CAMS Enterprise, and the COM+ objects are located on this portal server, the Application variable "BasePicURL" should be entered as a UNC path. The COM+ Identity of the CAMS package will then need to be granted read/list rights to both the CAMS Enterprise share and the base NTFS permissions for the picture folder(s).
Warning: Modifying the Global.asa file will cause CAMS to display SSI Failure in all drop-downs. It disconnects all users from CAMS. You will have to reset IIS to resolve this issue. Recommend that this is done only when all users are out of the system.