Troubleshooting Export Size

Cannot export files over a certain size.

Problem: Cannot export files over a certain size from CAMS Enterprise.

Possible Solution:  IIS 6.0 under windows 2003 limits the download size of a file in its meta base.  IIS 6.0 has a file named metabase.xml which resides in the folder C:\Windows\system32\inetsrv. By default, this file has this entry:

AspBufferingLimit = "4194304"

This limits download size to 4,194,304 bytes (4 MB), and larger files will be silently truncated with no message from IIS. You can change that to a large value (such as 2000000000 for 2 gigabytes) to allow your Windows 2003 server to send large downloads.

You may need to stop the IIS service before you can save the metabase.xml file and have the change take effect.

Ensure that you back up this file before making any changes to the original.

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