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Troubleshooting

Crystal Reports

Cannot export from Crystal Reports.

Problem: Cannot export from Crystal Reports.  I receive a Debug error.

Possible Solution:  Reload the ActiveX.asp file.

1. Log onto the affected machine as an Administrator.
2. Open Internet Explorer >Tools >Internet Options >Settings button >View Objects button. See if there is a file called axCEExport.trsExport.
3. If not then delete all items starting with ProtoView.
4. Rerun the ActiveX.asp and see if that file gets loaded.

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