Troubleshooting

Email attachments cannot be attached

Problem: Cannot send email attachments.

Possible Solution: The IIS Server, using SMTP, is the vehicle used to send email from CAMS Enterprise.  The IIS server must be able to get to the file. You can either put the file on the IIS server or put it in a sharable directory on your workstation.  The path to the file must be in UNC format, for example, \\machinename\sharable directory\. Giving it a file name like "C:\myAttachment" will cause the IIS server to search its local hard drive for the file, which it will not find.

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