Troubleshooting

Msg 7391, The operation could not be performed because the OLE DB provider 'SQLOLEDB' was unable to begin a distributed transaction. OLE/DB provider returned message: New transaction cannot enlist in the specified transaction coordinator.

Problem: The problem occurs because Microsoft Distributed Transaction Coordinator (MS DTC) is not configured for network access. By default, the network access settings of MS DTC are disabled on new installations of SQL Server 2000 on computers running Windows Server 2003, Enterprise Edition or Standard Edition.

Possible Solution:  Configure the MS DTC for network access using the following steps:.  

  1. Click Start >All Programs >Administrative Tools >Component Services.
  2. In the Component Services Wizard, expand Component Services, and then double-click Computers.
  3. Right-click My Computer, and then click Properties.
  4. Click the MS DTC tab, and then click Security Configuration.
  5. In the Security Configuration dialog box, select the Network DTC Access check box.
  6. Under Network DTC Access, click Network Transactions.
  7. Make sure that DTC Logon Account is set to NT Authority\NetworkService.
  8. Click OK.
  9. In the message box, click Yes to continue.
  10. In the DTC Console Message dialog box, click OK.
  11. In the System Properties dialog box, click OK.
  12. Reboot the computer for these changes to take effect.

Note: In some cases, you must start the DTC service before you start the computer that is running SQL Server so that the linked server distributed queries work well.

Back to Troubleshooting Menu